Refund and Returns Policy
Thank you for shopping at Trend On Budget. We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 10 days of receiving your order. To be eligible for a return, your item must be:
- Unused and in the same condition as received.
- In its original packaging.
- Accompanied by a receipt or proof of purchase.
Non-returnable items include:
- Perishable goods (e.g., food, flowers, newspapers, magazines)
- Intimate or sanitary items
- Gift cards
- Downloadable software products
- Some health and personal care items
To initiate a return, please contact our support team at sita@trendonbudget.com with your order details. We will provide you with instructions on how to return your item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 10 business days and credited to your original payment method.
- If rejected, we will notify you of the reason and return the item to you.
Late or Missing Refunds:
- If you haven’t received a refund yet, first check your bank account.
- Contact your credit card company; it may take some time before your refund is officially posted.
- If the issue persists, please contact us at sita@trendonbudget.com
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, send us an email at sita@trendonbudget.com and we will guide you through the process.
Shipping Returns
To return your product, you should mail it to: sita@trendonbudget.com
- Customers are responsible for return shipping costs unless the return is due to our error.
- Shipping costs are non-refundable.
- If you are returning an item over, consider using a trackable shipping service or purchasing shipping insurance.
Changes to This Policy
We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated date.
For any questions regarding our refund and returns policy, please contact us at sita@trendonbudget.com